Tech FAQs
Got Questions? We Got Answers.
Get answers to some of the most Frequently Asked Questions (FAQs) related to the technology available to Blazers at Valdosta State University.
If you still need help, contact our award-winning Solutions Center.
- Phone 229.245.HELP (4357)
Technology Frequently Asked Questions
Multifactor Authentication (MFA) is a required security method implemented to protect your online accounts and resources by requiring you to verify your identity when you log in. At Valdosta State University, multifactor authentication (MFA) is enforced when:
- Current Students and Alum log in to the MyÕ¬Äи£Àû Portal and virtual labs.
- Employees and Retirees log in to the MyÕ¬Äи£Àû Portal, OneUSG, or GeorgiaFIRST Financials, and virtual/remote computers.
Õ¬Äи£Àû Applicants and Students:
Use the the to look up your unique campus identification number by providing:
- First Name
- Last Name
- Date of Birth
- Last 4 Social Security Number (SSN) Digits
Õ¬Äи£Àû Employees, Alumni, and Retirees:
Contact Human Resources or the One Card Office
For additional information or assistance, contact the Solutions Center at 229.245.4357
Õ¬Äи£Àû students and employees can learn their Õ¬Äи£Àû username or email by calling the Solutions Center at 229.245.4357 and verifying:
-
- First Name
- Last Name
- Date of Birth
- Õ¬Äи£Àû ID Number
Most account access and password issues can be resolved with a password reset. The process for resetting your password depends on your role.
Õ¬Äи£Àû Students and Employees
-
- Navigate to iforgot.valdosta.edu
- Select "I Don't Know My Password"
- Enter the appropriate information
- Click the red "Reset" button
- Enter and re-enter your new password
- Click the grey "Reset Password" button
International Õ¬Äи£Àû Students
-
- For phone support, call the Solutions Center at 229.245.4357
- For altnerative support, contact the Center for International Programs
GoVIEW Students
-
- Visit
- Enter your username_vsu in the "Username*" field
- Click "Submit"
- A GoVIEW password reset email will be sent to your MyÕ¬Äи£Àû email address, though it may be routed to your junk/spam/clutter folder
IT Tip: Check out How to Create a Strong Password
The MyÕ¬Äи£Àû Portal allows you to access most of your Õ¬Äи£Àû online apps and resources like Email, BlazeVIEW, Banner, Student Online Account and much more. To access the MyÕ¬Äи£Àû Portal:
- Log into using your Õ¬Äи£Àû email address and password; authenticate if prompted.
- Under the “Quick Links” section, select View All.
- Select a Category or use a Keyword Search and select the account you would like to access.
If you need assistance accessing your MyÕ¬Äи£Àû account, use the or contact the Solutions Center at 229.245.4357.
Õ¬Äи£Àû students, employees and visitors can connect their personal devices to the campus wireless networks by going to
For detailed instructions, visit Network Services.
Log into campus computers using your MyÕ¬Äи£Àû username (without @valdosta.edu) and password. Be sure to log out when you are finished.
Employees: Visit this page for more information.Õ¬Äи£Àû Card-Swipe Printers are located throughout campus for use by students and employess. These multifunctional printers allow you to:
-
- Print from Campus Computers
- Print from Personal or Mobile Devices
- Scan to Email
To report an issue or receive additional assistance, contact the Solutions Center at 229.245.4357.
At no charge, active Õ¬Äи£Àû students and employees can install the latest Microsoft 365 suite of applications on up to five (5) personal PC or Mac computers and up to five (5) personal mobile devices. Alumni and retirees have limited access.
Visit Microsoft 365 to learn more.
Õ¬Äи£Àû-OWNED DEVICES: Active Õ¬Äи£Àû employees can submit a Software Installation Request through the to have Microsoft Office and other approved applications installed on a Õ¬Äи£Àû-issued device.
Learn how to clear your browser cache
Your browser cache is a collection of webpages, including text, images, and other media, that is stored on your device. Although cache makes your browsing experience more efficient, clearing it regularly prevents web-based services from experiencing browser or cache-related issues.
Update your computer clock if your device displays the wrong time (and it is not a time zone issue) or a service uses specific configurations. If your clock is not synchronized, you could experience network and application issues, emails and messaging issues, and files having incorrect time stamps.
The definition of personally identifiable information (PII) varies among states. For the state of Georgia, in accordance with OCGA 10-1-911, PII includes:
- Õ¬Äи£Àû ID Numbers
- Social Security Number
- Driver’s License Numbers
- State Identification Card Numbers
- Picture IDs
- Account Numbers
- Credit/Debit Card Numbers
For tips on security best practices related to PII, check out:
Information Security User AwarenessTo place an IT work order:
- Go to and log in using your Õ¬Äи£Àû credentials
- Select Issue, Service Request, or Solutons and complete requested information
Be prepared to provide information such as:
-
- Your Õ¬Äи£Àû username/email address
- IT Number(s), if the ticket concerns campus technology
- Building and Room number(s) for Office or Classroom issues
- Other details related to the question or issue
Division of Information Technology
- Learn more about us
- Phone: 229.245.4357
- Fax: 229.245.4349
Õ¬Äи£Àû Solutions Center
Mon-Thurs: 8am to 6pm
Fri: 8am to 5pm
Eastern Standard TimesMailing Address
1500 N Patterson St
Valdosta, GA 31698Follow @VStateIT
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